Privacy Policy

Last updated: March 2026

1. Introduction

mQuanture ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our trading platform, or interact with our services. This policy has been drafted in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

Personal Information: When you register for an account or interact with our services, we may collect your full name, email address, telephone number, date of birth, residential address, national insurance number or other government-issued identification numbers, and financial information necessary for account verification and regulatory compliance.

Technical Information: We automatically collect certain technical information when you visit our website, including your IP address, browser type and version, operating system, time zone setting, device information, and browsing activity on our website. This information is collected through cookies and similar tracking technologies.

Usage Information: We collect information about how you use our platform, including trading activity, platform interactions, feature usage, and communication preferences.

3. Legal Basis for Processing

We process your personal data on the following legal bases: performance of a contract (to provide our trading platform and services); legitimate interests (to improve our services, prevent fraud, and ensure platform security); legal obligation (to comply with regulatory requirements including anti-money laundering and know-your-customer obligations); and consent (for marketing communications and certain cookies).

4. How We Use Your Information

We use your personal information to: provide, maintain, and improve our trading platform and services; process transactions and manage your account; verify your identity in compliance with applicable regulations; communicate with you about your account, transactions, and our services; send marketing communications (where you have opted in); detect and prevent fraud, money laundering, and other illegal activities; comply with our legal and regulatory obligations; and conduct research and analysis to improve our services.

5. Data Sharing

We do not sell your personal information to third parties. We may share your data with: service providers who assist us in operating our platform and providing our services, subject to appropriate data processing agreements; regulatory authorities as required by applicable law; law enforcement agencies where required by law or to protect our legal rights; and professional advisers including lawyers, auditors, and insurers where necessary. All third parties with whom we share data are required to respect the security and confidentiality of your personal information.

6. International Transfers

Your personal data may be transferred to and processed in countries outside the United Kingdom. Where such transfers occur, we ensure that appropriate safeguards are in place, including standard contractual clauses approved by the Information Commissioner's Office (ICO), to protect your personal information in accordance with applicable data protection legislation.

7. Data Retention

We retain your personal data for as long as is necessary for the purposes set out in this Privacy Policy, and in accordance with our legal and regulatory obligations. For active accounts, we retain your data throughout the duration of your account relationship with us. Following account closure, we retain data for a minimum period as required by applicable financial regulations, typically between five and seven years.

8. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data: the right to access your personal data; the right to rectification of inaccurate data; the right to erasure (the "right to be forgotten"); the right to restriction of processing; the right to data portability; the right to object to processing; and the right to withdraw consent. To exercise any of these rights, please contact us at support@mquanture.co.uk.

9. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include AES-256 bit encryption for data in transit and at rest, two-factor authentication, regular security audits, and access controls that restrict data access to authorised personnel only.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and, for registered users, via email notification.

12. Contact and Complaints

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at support@mquanture.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data protection rights have been infringed.